(December 2009)

Lake Champlain Regional Chamber of Commerce Seminar Series continues. Upcoming programs:
Who’s Looking at My Site? An Introduction to Web Analytics, Thursday, January 7, 2010. Web analytics gives you insights into your website traffic and how to effectively marketing your business. If you’re interested in learning how to look at your traffic data in a new way, this seminar will talk about how analytics can help you achieve that goal. This information will help you strengthen your marketing efforts. Learn how to choose an analytics package, collect data, build demographic profiles, and interpret data. Presenters are: Efe Cimrin, Burlington Free Press and Sarah Spencer, GotClicks.
Great Customer Service Comes from the Heart, Thursday, February 4, 2010. Good customer service is the lifeblood of any business. Learn how to send customers away happy and ensure that they come back. Learn the importance of being empathetic and putting yourself in your customer’s shoes. Set yourself apart from your competition. Presenters are: Craig Stimmel, Strategic Planning & Implementation Associates and Heather Paine, Spirited Living, dba Candles & Creations
All seminars are held in the Chamber Boardroom starting at 7:30 a.m. Bagels and Coffee Available. 8-10 a.m. Workshop. Visit http://www.vermont.org/business/symposium.aspx to register.
For more information on local events and information about the Lake Champlain Regional Chamber of Commerce visit www.vermont.org